Terms of Use
Last updated: 2 June 2026
Introduction
Welcome to the Polished Joist website. These Terms of Use govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms.
If you do not agree with any part of these terms, please do not use our website or services.
About us
This website is operated by Polished Joist, an environmental consulting practice registered in the United Kingdom.
Contact information:
Polished Joist
42 Meadow Lane
Glastonbury, Somerset BA6 9BY
United Kingdom
Email: [email protected]
Use of our website
Permitted use
You may use our website for lawful purposes only. You agree not to use our website:
- In any way that violates applicable laws or regulations
- To transmit any harmful or malicious code
- To attempt unauthorised access to our systems
- To collect or harvest data from our website without permission
- To impersonate any person or entity
- To interfere with the proper functioning of the website
Website availability
We aim to keep our website accessible at all times, but we do not guarantee uninterrupted access. We may suspend, withdraw, or restrict access to our website for maintenance, updates, or other reasons without notice.
Intellectual property rights
All content on this website, including text, images, graphics, logos, and software, is owned by or licensed to Polished Joist and is protected by copyright, trademark, and other intellectual property laws.
Your use of content
You may:
- View and download content for personal, non-commercial use
- Print single copies for your personal reference
You may not:
- Reproduce, modify, or distribute our content without permission
- Use our content for commercial purposes
- Remove copyright or proprietary notices
- Create derivative works from our content
Professional services
Nature of information
Information on this website is provided for general informational purposes only. It does not constitute professional advice and should not be relied upon as such.
For specific advice regarding environmental consulting, ecological assessment, or related matters, please contact us directly to discuss your particular circumstances.
Service engagement
Enquiries submitted through our website do not create a client relationship. A formal engagement begins only when:
- We have agreed to provide services in writing
- Terms of engagement have been signed
- Any required retainer or deposit has been received
Pricing information
Prices displayed on our website are indicative starting prices and may vary based on project scope, complexity, location, and timing. Final pricing will be confirmed in a written proposal.
Third-party links
Our website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement.
We are not responsible for:
- The content of third-party websites
- The privacy practices of third parties
- Any loss or damage arising from your use of third-party sites
Disclaimer of warranties
Our website and content are provided "as is" without warranties of any kind, either express or implied, including but not limited to:
- Accuracy, completeness, or reliability of content
- Fitness for a particular purpose
- Non-infringement of third-party rights
- Uninterrupted or error-free operation
Limitation of liability
To the fullest extent permitted by law, Polished Joist shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- Your use of or inability to use our website
- Any content on our website
- Unauthorised access to or alteration of your data
- Third-party conduct or content
- Any other matter relating to our website
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Indemnification
You agree to indemnify and hold harmless Polished Joist, its directors, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from:
- Your use of our website
- Your violation of these terms
- Your violation of any rights of third parties
User-submitted content
When you submit information through our contact forms or enquiries, you grant us permission to use that information to respond to your enquiry and provide our services.
You warrant that any information you submit:
- Is accurate and complete
- Does not violate any laws or regulations
- Does not infringe third-party rights
- Does not contain harmful or malicious content
Privacy and data protection
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
We comply with UK GDPR and the Data Protection Act 2018. For more information, see our GDPR Compliance page.
Changes to these terms
We may update these Terms of Use from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.
The "Last updated" date at the top of this page indicates when the terms were last revised. Your continued use of the website after any changes constitutes acceptance of the updated terms.
Governing law and jurisdiction
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these terms is found to be invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect.
Entire agreement
These Terms of Use, together with our Privacy Policy and any service-specific terms, constitute the entire agreement between you and Polished Joist regarding your use of our website.
Contact us
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: Polished Joist, 42 Meadow Lane, Glastonbury, Somerset BA6 9BY, United Kingdom
Professional standards
Polished Joist operates in accordance with professional standards and codes of conduct applicable to environmental consultants in the United Kingdom. Our work is conducted with professional indemnity insurance in place.
For matters related to professional conduct or standards, you may contact the relevant professional bodies or regulatory authorities in addition to contacting us directly.